The sky’s the limit.
We understand that the need to bring care into your home is often urgent, confusing, and frightening. It’s our duty to alleviate your fears with an active, immediate, caring and expert response—providing a deeply needed sense of control and solutions when you need it most.

But as you and your family adjust to your new normal, it is also our responsibility to evolve with you. To continue to provide services that fit seamlessly and effectively into your family’s lives, dramatically improving your day-to-day living and helping you live life to its fullest.

How can we be confident every one of our clients receives such an exemplary level of care?

• We treat every one of our clients as if each is our only client. One call to LifeMatters resolves all issues, and our dedicated team of on-call staff and back-up RNs, CNAs, GNAs, HHAs and LPNs is available 24/7.
• We ensure at least two employees are familiar with your specific day-to-day needs. “We’ll get back to you” is not in our vocabulary.
• You are directly involved in the selection of your caregiver. We dedicate as much time as necessary to match personalities and ensure that your caregiver is perfect for you.
• Our caregivers are long-term employees, not contractors. This is important to you, as it makes certain that our employees treat their job as a career.
• We pay higher than market salaries to attract the very best and increase staff retention—which means your caregiver will be here for you as long as you need.
• Flexible scheduling options support your needs today, and whatever the changes the future may bring.
• Our proactive case management structure ensures registered nurses and social workers oversee and train our caregivers.
• We implement the latest technology to help guarantee our caregivers’ accountability. An example? Over the phone time clock technology allows caregivers to "clock in" at your residence, ensuring a precise on-time arrival and end-of-shift departure. And there are more technological solutions on the way, to ease and improve living.
• We will help expedite your Long Term Insurance claims by submitting on your behalf in accordance with industry standards.
• We operate with complete transparency, always communicating with our clients, our communities and each other in an open, honest and forthright manner.
• More than ninety percent of our caregivers hold Certified Nursing Assistant certificates or equivalent education and experience.
• We’re close to you, with convenient locations in downtown Bethesda, Maryland and Fairfax, Virginia, so we can provide all our clients a 24/7 emergency response service.
• We remain highly respected, active members of the communities where we live and serve, and widely recognized for our trust and leadership.