Home Health Care Woodbridge, Assisted Living Rockville, Senior Services Washington DC

I wanted to write and let you know how much my family and I appreciate the work done by our LifeMatters caregiver. She is absolutely reliable – always on time, always good-tempered, always willing to help in whatever way she can, always professional. She's taken so much of the fear out of my mother's daily existence and replaced it with so much pure happiness. She's taken such a burden off my father's shoulders. She's given the rest of us such a feeling of safety.

I would like to thank you for making the match between our caregiver and my mother possible. If this is the quality of service of care given by all of your employees, you have a truly exceptional company and deserve more appreciation than I can possibly put into one letter. I hope you can keep this good work going for a long time.

Warmest Regards,
D.R.A, Bethesda, Maryland

Family Matters
LifeMatters is proud of our caregivers, and we never lose sight of the fact that their service and interaction with our clients is everything.

Unlike most home care companies, we don’t hire independent contractors. Our caregivers are all full-time LifeMatters employees and each of them is an integral part of our home care company.

Our hiring process is thorough and exhausting and includes proprietary interviewing and testing. And the only candidates we hire are those we believe will provide the highest level of trust and service. In fact, only 20% of applicants are chosen.

Our screening process includes national background screens; driving record checks; employment reference checks; verification of training and certification; testing of Certified Nursing Assistants and Geriatric Nursing Assistants; and confirmation of U.S. employment eligibility with Homeland Security.

Once hired, our caregivers must adhere to our high standards measured by ongoing competency tests and receive ongoing training for skills such as in-depth training programs in partnership with the Alzheimer’s Association and the Parkinson's Foundation; transfer training by physical therapists; ongoing monthly in-home services (kosher meals, CPR, Aphasia, symptoms of UTI); regular comprehensive competency assessment by a registered nurse; oxygen safety in the home; diabetic diet and nutrition counseling by a licensed dietician; cultural training; depression recognition; and hospitality training.

Further, our employees are bonded and insured and we provide employees with insurance at no additional cost, including general liability insurance; supervision and performance reviews and ongoing training at our facilities and with alliances in the industry.